FAQS

FAQs

How is your boat like?

Our boat is a one of a kind remodeled Portuguese fishing boat, poured with love and attention to detail. We carefully designed it to create a space for connection, on board and with the sea. It has the advantage of navigating close to the waterline, making it easy to reach port towns and getting closer to some of the most special natural and historical spots on the shore.

What are the accomodations like onboard?

Our boat was redesigned to offer maximum comfort. The bow seating area offer space for up to 10 guests, with pillows separating every two seats for more comfort. A table is set in the center to enjoy selected treats. There is space for storage and USB charging docks for you to plug in and charge battery powered electronics. If you feel like swimming, our stern ladder will make it easy to get back on board. Our bow sundeck is the perfect spot to dry out and soak up the sun.

On a group trip, who is on the boat?

Oceanscape group trips are typically a mix comprised of solo passengers, couples, families and friends. There are a limited number of 8 or 10 seats per trip, with usually a minimum of 4 guests on board. An Oceanscape group trip is a great way to meet new friends and experience Lisbon and cascais with like-minded travelers. Booking a private boat trip can be ideal for larger groups travelling together.

How do i know if i want to join a group trip or book a private oceanscape?

Our group trips are curated trips that follow a specific schedule and itinerary. They are a fun way to meet new people on board and share your travel experiences. You can also book these trips just for your group for a special quote. Our private trips accommodate as few as 2 to up to 10 passengers per trip. If you want to tailor your private journey, our “Your Oceanscape” trip let’s choose your schedule, itinerary, food and activities that will be customized to meet the exact needs and vibe of your group.

How do i book a group trip?

Follow the “BOOK” button on your chosen trip and you will be redirected to our booking system. Choose the trip, date, number of guests or if you want the boat just for your group! Contact us at [email protected] or through our Contact Form if you have any inquiries about your booking.

Who navigates the boat?

Every Oceanscape trip has two skippers who are highly trained and certified captains. Each captain is trained in navigation and first aid medical response to keep you safe.

Are there any health requirements?

Before traveling, you should always ensure that you are in good health. Passengers should be physically able to climb ladders and board on and off the boat on to docks. Please inform us ahead of time of any medical conditions to ensure that a journey at sea is right for you. Individuals with disabilities can be accommodated at special request.

what if i am prone to seasickness?

We have seasickness medication on board, but if you are prone to this condition we recommend taking an over the counter seasickness medication at least 30min before the trip. Our captains also have tricks to minimize the likelihood of seasickness.

What are your departure and arrival docks?

Our “mother dock” is at Doca de Belém where most of our trips starts ans finish, and where you will probably find us on our breaks between trips. Private “Your Oceanscape” trips let you choose your departure and arrival docks between: Doca de belém, Estação Fluvial Sul e Sueste or Marina de Cascais. We specify this information and meeting point location upon reservation.

How do we find oceanscape when we get to the marina location?

Our crew will be waiting for you 10min before departure at the specified meeting point for your booking.

what is included on my oceanscape trip?

All Oceanscape trips include: crew, gas, marina dockage fees, windbreakers, blankets and other boat incidentals. Each trip has a selected welcome drink & courtesy treat included.

What extras do you offer?

Private “Your Oceanscape” trips let you add food from a curated menu developed in partnership with Volup – prime food delivery. You can also add up to two Stand Up Paddle boards to your trip. Reach out if you have any other requests, we are happy to help!

How can i pay for my trip?

Online Booking payments can be safely made through PayPal. Contact us if you wish to pay via wire transfer, Revolut pay or Cash.

can i break up the payments?

We require a 100% deposit to reserve your trip. We can break up your payment into two deposits under special circumstances and by special request. Please inquire privately for more details.

What is your cancellation/refund policy?

See the “TERMS & CONDITIONS” tab on this page.

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